ADA Guide

Kemper Arena strives to provide exceptional service to all guests including those with special needs and disabilities.The venue provides a full range of accommodations to ensure the safety, comfort and enjoyment of our events and facilities including but not limited to: convenient drop off point, entrances/exits, restrooms, ticket windows, drinking fountains, concession counters and seating areas.

Wheelchair Escorts

Complimentary wheelchair escorts are available for guests with special needs upon request. Escorts are available at any entry point or guests may make advance escort arrangements by contacting Guest Services. Please be aware that our staff will not remain with you during the event, nor will they allow you to remain in the wheelchair for the duration of the event.

Wheelchair Storage

For guests who wish to transfer to a seat from their wheelchair, we will store your wheelchair at Guest Services. Our staff will make arrangements to return the wheelchair to you at the end of the event, or any other preferable time.

Accessible Seating

Accessible seating is available through Ticketmaster and Sprint Center Box Office. When ordering accessible tickets, please indicate that you require accessible seating so we can properly seat you.

Service Animals/Guide Dogs

Service animals that are trained or are in training are allowed in the facility. A guest whose service animal poses a threat to the safety of other guests and/or employees may be asked to escort the animal off the premises. All service animals must remain on a leash or harness at all times. Guests who need to escort a service animal to the animal relief area are allowed to re-enter the facility. All guests are to notify the Guest Services Manager prior to exiting the facility to ensure re-entry.

Sign Interpreters

Sign language interpretation of events is available for guests who are hearing impaired. Requests for this service must be received 30 days prior to the event and must be approved by the performer/artist.